Withdrawing Funds Back to Your Wallet
Withdrawal requests are submitted from the same cashier section where you deposit. Choose whether you want the payout sent to your Touch 'n Go eWallet, Boost, GrabPay account or back through DuitNow to your linked bank. Enter the RM amount — it must not exceed your current verified balance — then complete the short identity confirmation step if it is your first
withdrawal or if your account details have changed. We process each request in the order it arrives; you will see the status update in your account transaction history.
- Head to the cashier withdraw tab — Inside your account, open the cashier and switch to the withdrawal tab to see your eligible payout channels.
- Select your payout method — Pick Touch 'n Go eWallet, Boost, GrabPay or DuitNow bank transfer — whichever matches your verified account details.
- Enter the amount and confirm — Key in the RM amount you want out, check the summary, and submit. The request enters our processing queue immediately.
- Track status in transaction history — Your account transaction log updates at each stage so you can see exactly where your withdrawal stands without contacting support.